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Overview and History MozyPro Backup is the product of the Decho Corporation which is a entirely owned subsidiary of the EMC2 Corporation, a fortune 500 company. Decho was founded in 2005. They currently own offices in Seattle, Washington with additional offices in Pleasant Grove, Utah; London, England; Shanghai, China; Montreal, Canada; and Bangalore, India. Mozy currently has over 1,000,000 customers and over 50,000 businesses, caring for a total of at least 25 petabytes of files – that's 25,000 terabytes or 25,000,000 gigabytes! Security Options MozyPro is a totally secure online backup package. All traffic to and from the Mozy servers is encrypted with 128bit SSL encryption which is the internet standard. Once on the servers your information is encrypted with either 448bit Blowfish technology or your own 256bit AES private key encryption. This is the best available security. As for physical security, the data centers implement continual on-site monitoring and security, state-of-the- art fire detection and suppression power distribution and seismic safeguards that can defend a 7.5 magnitude earthquake. Backup Abilities Mozy provides block level incremental online backups and can be setup to backup either on a schedule or continuously in the background. In our tests, it took below 30 minutes to backup 2Gb of data on a normal 8mbps DSL line uploading and downloading additional data. Also, because of the block level nature of Mozy's backup process, open or locked files can be backed up easily. A progress indicator is visible if you click on the icon in the system tray. When first setup Mozy Online Backup adds all the current user's profile files such as documents, music, videos, etc. However, it is a easy task to add or remove folders and files to/from the backup sets. The Home editions do not permit backup of network drives although the Pro and Enterprise editions do. None of the products allow backup of removable media. The commercial editions – MozyPro and MozyEnterprise – let online backup solutions to manage Exchange server, SQL server and LDAP directories such as Active Directory and Lotus Notes. Restore Features File restore is by request through the web portal, the desktop app or by right-clicking in a folder and selecting restore. When a restore is requested, the system packages all the files requested into a zip file and sends an email to you when the restore is ready for restoring. File versioning is active on all backed up media, so you can opt to restore an preceding variant of any file you have backed up. Files can be restored to their initial location or to any location of your choosing. Control and Analysis MozyPro Online Backup fits in with your needs by allowing you to control how much CPU and bandwidth are available to the system. These can be easily tuned from the desktop application. Proxy servers are also supported and Mozy can be setup to use these via the desktop application. All activity that Mozy carries out is logged and can be examined either from the desktop application or via the web portal. Interface MozyPro shows a great deal of information and allows centralized configuration and logging which is ideal when managing backups on PCs and laptops that may not even be in the same office. Multiple accounts can be setup as well as multiple devices. A more controlled interface is provided with MozyHome. Device Support Currently Mozy Online Backup only supports backup of MAC and PC clients. In addition MozyPro backs up MAC And PC servers. Limitations: - MozyHome cannot be applied commercially. - The basic free account is limited to 2Gb of storage although this can be enlarged by allowing other people to enrole. For every further signup you get another 250Mb of virtual space. - There are no limits set on the size or type of individual files. - There are also no limits on the total amount of data backed up or restored. - Mozy free lets backup of 2 devices under 1 user account; MozyHome allows upto 5 devices but each additional device will cost $4.95 per month per device. - Both MozyPro and MozyEnterprise permit bottomless devices and users but there is a cost for each device. - File retention - the amount of time a file remains available for restore after it has been 'deleted' - is 30 days for all account types. File Sharing and Collaboration Mozy is not a file sharing or collaboration tool. It is a backup system. That being said, it does support sign-in, sign-out and multiple levels of security to an individual file level. Synchronization You can synchronize multiple devices. Web 2.0 Integration Mozy does not give social networking integration. Customer Support Mozy's customer support is above average: They give excellent user guides, full FAQs and a knowledge- base. There is also a blog and lots of testimonials and case studies available. Email support is available to all types of accounts, yet, telephone support is only available to MozyPro and MozyEnterprise users and live chat is not usable to free users. Ease of Use MozyHome is very comfortable to use. You can go from signup to backup in under 5 minutes and it really is a 'set it and forget it' system. MozyPro has a slightly slower learning curve but this is understandable since it provides much more features. Conclusion If you are looking for a sure-fire, set-it-and-forget-it online backup solutions that is reasonably priced, will increase or shrink to match your situation and is simple to setup then Mozy Online Backup is your model solution. If you are looking to backup Terabytes of files that changes on a routine basis then there are different and cheaper solutions available.
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